Patients, carers and other people from across the Reading area gave us their views on two key aspects of our future plans in our second 'Call to Action' event on 29th April 2014. The 'Call to Action' is a programme of events aimed at making sure that local residents' views are captured when we plan health services for the future.
At this meeting, held at the University of Reading, we wanted to get people's views and ideas on urgent care services and an exciting new initiative being planned to give people treatments at home that are currently only available in hospital. We call this 'Hospital at Home'.
You can view a short video from the event below:
Urgent care is an important area for us to get right. When people don't get the right care in the right place at the right time it can waste NHS resources, but also sometimes mean that they don't get the treatment they need to stop their condition getting worse. One of the most important aspects of this is getting people to call the NHS 111 line when they need help urgently, but it's not a life-threatening emergency.
'Hospital at Home' is one of the new services that patients in Berkshire West will have available in the near future. It will mean some patients (carefully chosen by doctors and nurses who think they will benefit from it) getting a wide range of clinical treatments, including specialist medical treatments, in their own homes. The service is currently being designed, so we are keen to hear people's views, questions and concerns.
We started the conversation on these two areas by showing two animated films, which were used at 'Call to Action' events across Berkshire West. You can view these and there is still time to give us your views here.