South Reading NHS Clinical Commissioning Group (CCG) has appointed Wendy Bower as governing body lay member for Patient and Public Engagement. The appointment complements Mrs Bower’s role as lay member for North West Reading CCG as the two CCGs serving Reading already work jointly on patient communications.
The lay member role is designed to ensure that patient perspectives are properly represented at a strategic level within the governing body for each CCG. In addition to her governing body responsibilities, the role includes regular strategic oversight of patient and public engagement activities.
“I’m excited to take on this additional responsibility,” says Wendy “by taking a pan-Reading approach to patient engagement we can better understand the needs and wants of local people, and do more to encourage those in seldom heard communities to come forward with their views.”
Wendy began her career as a nurse over 30 years ago and has worked across Berkshire. She was a senior lecturer for Critical Care Nursing with Thames Valley University, and has a particular interest patient participation and the needs of the seldom heard. For instance, Wendy recently oversaw the introduction of a GP appointment card for ex-Gurkha residents -helping veterans from that community to indicate when they needed translation support.
“NHS commissioners in Reading want to hear local people’s views,” concludes Ms Bower “and I encourage everyone who wants to have their say to contact the patient participation group at their GP surgery or to register their interest online at www.healthnetwork-berkshire.nhs.uk]
Notes for editors
1) The Healthwatch Reading report ‘How the ex-Gurkha community access and experience health and social care services in Reading’ is available here: http://healthwatchreading.org.uk/wp-content/uploads/ExGurkhaFINAL.pdf
2) Helping Reading’s ex-Gurkha community get better care from their GP practice : http://www.nwreadingccg.nhs.uk/news/entry/helping-reading-s-ex-gurkha-community-get-better-care-from-their-gp-practice