We are delighted that the Care Quality Commission (CQC) has recognised Reading's University Medical Centre as 'outstanding'. The practice is the first in Berkshire to be rated at such a high level and places the practice among the best in the country.
University Medical Centre was rated Outstanding overall, following an inspection earlier this year. Staff at the Northcourt Avenue practice are especially pleased to see that their efforts to ensure good access to appointments has been recognised by the CQC in their findings.
The Care Quality Commission award recognises the strong vision, leadership and learning culture in place at the practice. This has translated in to a wide range of initiatives from the practice to offer services which are over and above what is usually provided. Recent initiatives include extra support for for diabetes patients, and finding new routes to engage with children and young adults.
Dr Ishak Nadeem, Chair of NHS South Reading CCG commented; "This latest Care Quality Commission report demonstrates how strong leadership, coupled with the engagement of staff and patients alike, translates to improved patient experience. The bar for well-led responsive services has been set high by the team at University Medical Centre. The CQC report highlights some of what needs to be done by other practices who aspire to achieve this standard."
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Media contact for South Reading CCG:
Notes for editors:
- Fewer than 7% of GP practices inspected so far by the Care Quality Commission have been rated Outstanding
- University Medical Centre provides primary medical services to around 17,000 patients in Reading, Berkshire
- Clinical Commissioning Groups in Reading together care for over 242,000 people in the area
- The local diabetes web site cited in the CQC report is an initiative of Berkshire West CCGs and can be found here; www.berkshirewestdiabetes.org.uk
- The full CQC report for University Medical Centre can be found at; http://www.cqc.org.uk/location/1-574198441