The CCG ambition is to provide meaningful choice to our patients as per the NHS constitution.

Our aim is to ensure that we provide our patients the opportunity to make choices about their care and are seen in a timely manner with the provider of their choice, and that they are informed about the availability of alternative options. Further information around choice can be found on the following links:

As part of this, NHS E-Referrals (previously Choose and Book) is a service that lets you choose your hospital or clinic and book your first appointment. When you and your GP agree that you need an appointment, you can choose which hospital or clinic you go to. You will also be able to choose the date and time of your appointment from the slots available.

What does NHS E-Referrals mean for me?

As well as giving you a choice of hospital, date and time for your appointment, NHS E-Referrals will also give you the ability to:

  • plan and manage around your existing appointments, if you are currently undergoing treatment
  • fit your treatment in with your other commitments, at home and at work
  • choose appointments that fit with your carer's schedule
  • check the status of your referral and to change or cancel your appointments easily over the phone or online.

For more information about NHS E-Referrals, please visit the NHS Choices website.


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